|
|
Support
Blog
Please visit our
BLOG for
current state of sms/short codes in the United States.
enterprisesms.blogspot.com
Network Status
Please visit our
Status site for current RCaster Network Status.
status.reminderconnection.com
Email support
We offer support by email to our customers through
Email support
is answered during office time 8.00 am to 6.00 pm (EST).
To handle your request as quickly as possible, please
provide the following information in your email:
-
Username
-
Destination mobile numbers for your request, if applicable
-
Date and time the message was sent, if applicable
Please also provide any other information that may be
relevant for your request. We will answer your email as soon as
possible.
SMS Opt-out Procedures:
If you are receiving SMS
Appointment Reminders and Alerts from your healthcare or business
providers, they are being sent to you as a COMPLIMENTARY, non-premium service to you.
("Message and
Data Rates" may
apply, which is the standard sms/text fee that your wireless carrier
charges per text message, i.e. .05-.10)
You can
stop these alerts anytime by:
-
Calling your provider directly, or
-
Replying to a message with either STOP,
QUIT, CANCEL, END, or UNSUBSCRIBE, or
-
Text STOP to the shortcode phone
number sending you alert, or
-
Send an email to
stopmessages[at]reminderconnection.com with your cell phone number
you want opted-out, or
-
Submit a request online here:
Opt-Out
International Currency
Conversion
|
|
