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US Common Short Codes:  Review | Usage | Best Practices  

Usage of Common Short Codes (CSC) in the U.S.

Common Short Codes were introduced by CTIA, the association for U.S. wireless carriers, in November 2003.  A CSC is a 5-digit number (between 2xxxx and 9xxxx), to which wireless subscribers can address text messages, regardless of their wireless service provider. The recent high demand for short codes has prompted the CTIA to make available 6-digit codes.

Short Codes come in two types:

  1. Random: You cannot choose your own 5 digit number.  A random number gets allocated to you.
  2. Vanity: You get to choose your own 5 digit number, based on availability, much like a vanity toll-free/800 phone number.

The following U.S. wireless carriers are participating in the CSC program, whereby they all agree to interoperate with each other in forwarding incoming and outgoing text messages to each other's networks:

  • Verizon Wireless
  • AT&T Mobility (Cingular)
  • T-Mobile
  • Sprint/Nextel
  • Boost
  • Alltel
  • Virgin Mobile
  • US Cellular
  • Dobson Cellular
  • Cricket Communications
  • Rural Cellular Corporation
  • Western Wireless.

Carriers are requiring the use of a Common Short Code FOR EVERY FORM OF TEXT MESSAGING BASED COMMUNICATION with their subscribers.  Even if you are not interested in 2-way, incoming Mobile Originated (MO) messages, or Premium SMS campaigns, you will still need a Short Code.  Hence, the notion of "bulk sms" whereby you can send any message with any originator to any subscriber without carrier approval does not exist in the US.  Each campaign, each communication with a carrier's subscriber requires prior carrier approval, which is administered through the CSC process.

Some providers allow you to send message at very low cost without Short Codes.  They typically use the free email gateways operated by various carriers.  These email gateways are not only unreliable, they are also not suitable for any application-driven, or application2person traffic.  Carrier are actively monitoring traffic from these email gateways and any application-originating traffic is considered an abuse of the system and will be blocked.  Hence, we highly discourage the use of these gateways.

Other providers offer 10 digit regular numbers to send and receive text messages.  They typically operate a phone modem bank and send/recieve messages through these modems.  Not only is such a solution not allowed buy the carriers, it has also proven to be a very unreliable solution and impossible to scale.

Bottom Line: Any application-driven messaging service in the U.S. requires the use of a Common Short Code

Common Short Codes:  Review | Usage | Best Practices

International Codes

Virtual Numbers

 


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